1. Information We Collect

When you visit our site or interact with us, we may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Account login details (if you register)

b. Automatically Collected Information:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data

  • Pages viewed and time spent on our site

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders

  • To communicate with you about orders, updates, or promotions

  • To provide customer service and support

  • To personalize your shopping experience

  • To improve our website and services

  • To comply with legal obligations and prevent fraud

3. Sharing Your Information

We value your privacy. We do not sell your personal information. However, we may share your data with:

  • Third-party service providers (e.g., payment processors, shipping carriers, marketing tools) strictly for business operations

  • Law enforcement or regulatory authorities, if required by law

  • Business partners or affiliates, in the event of a merger, acquisition, or restructuring

All third parties are required to protect your data and only use it for the purpose it was shared.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, track site usage, and offer personalized content and advertising. You can modify your browser settings to disable cookies, but this may affect certain features of our site.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of marketing emails or targeted advertising

  • Withdraw consent for data collection

  • File a complaint with a data protection authority (where applicable)

To exercise any of these rights, please contact us using the details below.

6. Data Security

We take your privacy seriously and implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

7. Children’s Privacy

Soluxe Solar does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📞 Phone: 562-287-8063
📧 Email: andrealsoluxe@outlook.com
🏢 Address: 18000 Studebaker Road, 7th Floor, Cerritos, California 90703, United States